Privacy Policy

When you contact us through this website, we may collect the information you provide directly, including your name, email address, phone number, and any details you share about your business.

If you interact with Frai, our AI assistant, on this website or over the phone, we collect the content of that conversation, including chat transcripts, call recordings, and call transcripts.

If you submit our contact form or book a call through Calendly, we collect the information included in that submission.

Calls with our AI phone assistant may be recorded and transcribed for quality assurance, training, and record-keeping purposes. You are notified of this at the start of every call.

If you speak with our AI phone assistant and provide or confirm a phone number, we may send you a one-time text message containing a link to book a strategy call. We do not send recurring marketing messages without your consent. Reply STOP to any message to opt out of future texts.

We use the information we collect to respond to inquiries, qualify potential engagements, schedule calls, deliver our services, and improve how Frai and our team communicate with prospective clients.

We do not sell your personal information to third parties.

We rely on a small number of trusted third-party service providers to operate this website and our AI assistants, including providers that support AI conversation processing, phone and text communication, secure data storage, and appointment scheduling. Each of these providers processes data on our behalf under their own security and privacy practices.

We retain chat transcripts, call transcripts, and contact information for as long as reasonably necessary to respond to your inquiry, maintain business records, and improve our services. You may request deletion of your information at any time by emailing us.

You may request access to, correction of, or deletion of your personal information at any time by emailing hello@fraimwork.co. We will respond within a reasonable timeframe.

If you have questions about this privacy policy or how your information is handled, contact us at hello@fraimwork.co.